Orders are prepared and shipped within 48 hours after receiving payment up to a maximum of 5 days if it is a large quantity order.

Upon receipt of payment confirmation, the order is immediately processed by our internal logistics. At the time an order changes its status to "in process" no changes of any kind are allowed.

Minimum order: € 49

All shipments for orders placed on our site are FREE

As soon as the order leaves the warehouse, the user will receive an email and / or an SMS with the link to follow the status of their shipment on the website of the reference transport service.

The delivery is made without prior notice on business days (from 08:30 to 17:00), so we recommend that you indicate an address where someone is always present to receive the package. In case of absence at the time of delivery, the courier service will leave an arrival notice; If the courier service is not contacted to set a new delivery date, will call the customer at the number provided at the time of ordering to establish another possible delivery date.

If it is impossible to contact the customer and the ordered products remain in stock for 5 days, or even if new delivery dates are agreed and they are unsuccessful, we will proceed to cancel the order.

In case of impediments and / or delays in delivery, will contact the user by email to inform them of delays in delivery times.

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